This Privacy Policy describes how Bromborough Flowers Ltd (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website www.funeralflowerswirral.com (the “Site”).
1. Information We Collect
We collect various types of information when you interact with our Site, including:
- Personal Information: When you make a purchase, subscribe to our newsletter, fill out a contact form, or otherwise interact with our Site, we may collect personal information such as your name, email address, postal address, phone number, and any other information you voluntarily provide.
- Payment Information: If you make a purchase through our Site, we may collect payment information such as credit card details. However, we do not store payment information on our servers; it is securely processed by our payment service provider.
- Usage Data: We may automatically collect information about how you access and use our Site, including your IP address, browser type, device type, operating system, referring URLs, and other usage data.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site, analyze trends, administer the Site, track users’ movements around the Site, and gather demographic information about our user base.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To provide and maintain our Site and services
- To process and fulfill orders, including communicating with you about your order status
- To personalize your experience on our Site and tailor our content and offerings to your preferences
- To send you marketing and promotional materials, including newsletters and special offers, where permitted by law
- To respond to your inquiries, questions, and comments
- To detect, prevent, and address technical issues or security incidents
- To comply with legal obligations, such as tax and accounting requirements
3. Data Sharing and Disclosure
We may share your personal information with the following categories of third parties:
- Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or servicing you, such as payment processors, shipping companies, and marketing service providers.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests, or to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing activities
- Receive a copy of your personal information in a structured, commonly used, and machine-readable format
- Withdraw your consent at any time, where applicable
To exercise these rights, please contact us using the contact information provided below.
5. Data Security
We take reasonable measures to protect the confidentiality, integrity, and security of your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes we make will be effective when we post the revised Privacy Policy on this page.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, or if you would like to exercise your rights regarding your personal information, please contact us at pauline@bromboroughflowers.com